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Frequently asked questions
Do you use GPT and other AI tools?
Certainly not. We prioritize human skill and knowledge foremost. If any of our experts try to use AI tools, they will be instantly dismissed.
What if the quality doesn't match my expectations?
If so, you’re entitled to request a free revision of your order, and your expert will make all required adjustments.
How do I choose the right expert?
Just trust our algorithm. It will pair you with the ideal expert, aligning your needs with their expertise.
Can I chat with the assigned expert?
Certainly! In your personal account, you’ll find a messages section within your order. You can use it to chat directly with either a support agent or the expert handling your order.
Why should I pay before the order is finished?
We follow a pre-pay system, where your initial payment acts as a deposit. This amount stays in your account until the task is finished. The expert is paid once you’ve reviewed and given your approval to the completed order.
How will I be notified when my order is completed?
You’ll get both an email notification and, if you provided a phone number, a phone notification when your order is finished. Afterward, you can review and download it in formats like doc, docs, ppt, pptx, csv, or any other format specified in your order requirements.